Effective Date: October 2013
TotaLand is committed to protecting the privacy of our website visitors and clients. We strive to uphold the highest industry standards in online privacy.
TotaLand is compliant with SSAE 16 Type II standards, demonstrating a very high level of security as defined by internal controls related to physical, network and personnel security. Learn more about Type II audits here.
You may be asked to provide information to us through one or more services we provide through our website, messages we send to you, social media, etc. The information we request may include personal information, such as name, email address, address, and telephone number.
We may collect information provided by you and your computer through use of our services through this website, messages to you, social media, etc. This information may include the following types of information:
At times, we will use your HTTP header information to help diagnose problems with our server and to administer our website. We may also track browser types to help us understand our visitors' needs related to our website design. There is an optional section of our website where input forms require your name and email address. This form provides the ability to opt in to receive future emails of any type from TotaLand. If you opt in to receive email communications from us, we may send information to you on our products or services. This information will not be used for any other purpose. We do, however, reserve the right to disclose your personal information as required by law when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. You may review and change your information with us at any time by clicking on the "modify profile" link on the site (or similar), found at the bottom of emails sent via our system or by contacting us at privacy@TotaLand.com. To opt out from having any provided information used for email communications from us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternately, you may contact us at privacy@TotaLand.com.
We may combine information collected through your use of our website and services with information that we collect from other sources, including third parties (see below).
We may disclose your information to third parties in the following situations or for the following purposes:
TotaLand's website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secured environment at our data centers. We do not share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending emails you agree to receive.
You will be added to TotaLand's email newsletter list once your user account has been approved, or if you register to receive newsletters via a form or checkbox on the TotaLand website. You may opt out of receiving our eNewsletters by clicking on the opt-out link included in every email newsletter we send or by contacting privacy@TotaLand.com and requesting that we stop sending the eNewsletter.
We post customer testimonials on our website which may contain personal information such as your name. We obtain your consent prior to posting the testimonial with your name. If you wish to update or delete your testimonial, you can contact us at privacy@TotaLand.com.
TotaLand's website may contain links to websites not affiliated with us. Your use of an external website or any informational content found on an external website is subject to and governed by the terms and conditions of such website. TotaLand does not endorse or make any representations or warranties concerning, and will not in any way be liable for any informational content, products, services, software, or other materials available on an external website, even if one or more pages of the external website are framed within a page of TotaLand's website. TotaLand is not responsible for the privacy practices of any external websites.
We encourage parents and guardians to be aware of and participate in their children's online activities. We adhere to the Children's Online Privacy Protection Act and do not knowingly collect, use, or disclosed personally-identifiable information from any child under the age of 13 in a manner that violates this law. If we discover that we have inadvertently collected such personally-identifiable information from a child under 13 years of age, we will promptly take reasonable measures to delete such information from our systems.
We do not disclose personal information to third parties, except when one or more of the following conditions is true: we have the individual's permission to make the disclosure; the disclosure is permitted by law or mandatory under professional standards; the disclosure is reasonably related to the sale or other disposition of all or part of our business or assets; the personal information to be disclosed is publicly available; the party to whom the disclosure is made controls, is controlled by, or is under common control with TotaLand; the disclosure is reasonably necessary for the establishment or maintenance of legal claims; or the disclosure is to persons or entities for whom we are providing services, provided the disclosure is consistent with the purpose for which the personal information was obtained. We will comply with the Safe Harbor principles with respect to disclosures of sensitive information, including, when applicable, obtaining the explicit consent of the individual prior to disclosing sensitive information to a third party or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized by the individual.
We employ technical and organizational measures, including education and training of our personnel, designed to provide the personal information in our possession with reasonable protection from accidental loss or destruction, improper use, alteration, or disclosure. Personal information collected or displayed through a website is protected in transit by industry standard encryption processes. However, we cannot guarantee the security of personal information accessible on or transmitted via the internet. We process personal information in ways compatible with the purpose for which the personal information was collected or as otherwise authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use. If an individual becomes aware that personal information we maintain about that individual is inaccurate, or if an individual would like to update or review his or her personal information, the individual may contact us using the contact information below. As a security precaution, we may request that the individual provide identifying information such as name, address, birth date, and/or social security number. In some circumstances, we may charge a reasonable fee, where warranted, for access to personal information.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, refer to our contact information below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to access your information or to have your information deleted, updated, changed, or modified, you may do so by contacting us using the below information.
For further information, please contact us.
135 Regency Sq
Lafayette, LA 70508
Phone: (337) 231 5877
Fax: (337) 231 6911
Alan Day, President
Office Number: (337) 231-5877 ext. 1165
Chris Jackson, Director of Information Technology
Office Number: (337) 231-5877 ext. 1287
Melissa Jackson, Senior Technical Account Manager
Office Number: (337) 231-5877 ext. 1071