Privacy Policy

Privacy Policy

Effective Date: October 2013

TotaLand is committed to protecting the privacy of our website visitors and clients. We strive to uphold the highest industry standards in online privacy.

Security

SSAE 16 Type II Audit Compliance

TotaLand is compliant with SSAE 16 Type II standards, demonstrating a very high level of security as defined by internal controls related to physical, network and personnel security. Learn more about Type II audits here.

Information We Collect

Information You Provide

You may be asked to provide information to us through one or more services we provide through our website, messages we send to you, social media, etc. The information we request may include personal information, such as name, email address, address, and telephone number.

Information Obtained Through Use of Our Services

We may collect information provided by you and your computer through use of our services through this website, messages to you, social media, etc. This information may include the following types of information:

  • Login Information. We may automatically obtain and store HTTP header information from client-side tracking objects, your device, and our server logs upon your use of our services.

  • Mobile Information. We may obtain information specific to mobile activity through use of our services, such as your location, mobile device type, and mobile capabilities.

  • Social Media Information. When interacting with our services within social media, we may obtain information stored within social media or authorized by you to be collected by us within such social media. This information may include your contact information, email address, friend information, friends and pages with whom you have an association, and other information stored within social media.

Client-Side Tracking Objects

Web beacons are transparent pixel images that are used in collecting information about website usage, email response, and tracking. Client-side tracking objects (commonly called cookies or JavaScript files) are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as provide information to the owners of the site. Using your browser, you may disable the use of cookies, delete cookies, or individually reject cookies at any time. You may also disable JavaScript at any time. However, some features of the website may not function properly or at all unless cookies and Javascript are enabled.

How We Use Collected Information

Information Tracked

At times, we will use your HTTP header information to help diagnose problems with our server and to administer our website. We may also track browser types to help us understand our visitors' needs related to our website design. There is an optional section of our website where input forms require your name and email address. This form provides the ability to opt in to receive future emails of any type from TotaLand. If you opt in to receive email communications from us, we may send information to you on our products or services. This information will not be used for any other purpose. We do, however, reserve the right to disclose your personal information as required by law when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. You may review and change your information with us at any time by clicking on the "modify profile" link on the site (or similar), found at the bottom of emails sent via our system or by contacting us at privacy@TotaLand.com. To opt out from having any provided information used for email communications from us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternately, you may contact us at privacy@TotaLand.com.

Combination of Information

We may combine information collected through your use of our website and services with information that we collect from other sources, including third parties (see below).

How We Share Information

We may disclose your information to third parties in the following situations or for the following purposes:

  • Consent. We may disclose your information to third parties for purposes not directly related to our site in the event that you consent to such disclosure.

  • Law Enforcement. Your information may be shared with law enforcement officials if it relates to a criminal investigation or alleged illegal activity.

  • Necessary or for Safety Reasons. We may also disclose your information if required or permitted to do so by law for fraud protection and credit risk reduction purposes; protection and defense of the rights or property of TotaLand, its customers, or other users; to act under urgent circumstances to protect the safety of TotaLand, its employees, or a member of the public; or to comply with a judicial proceeding, court order, or legal process.

  • Sale or Acquisition of Assets. If TotaLand becomes involved in a transaction involving the sale of its assets, such as a merger or acquisition, or if TotaLand is transferred to another company, we may disclose and/or transfer your information as part of the transaction.

Security and Privacy

TotaLand's website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secured environment at our data centers. We do not share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending emails you agree to receive.

eNewsletters

You will be added to TotaLand's email newsletter list once your user account has been approved, or if you register to receive newsletters via a form or checkbox on the TotaLand website. You may opt out of receiving our eNewsletters by clicking on the opt-out link included in every email newsletter we send or by contacting privacy@TotaLand.com and requesting that we stop sending the eNewsletter.

Testimonials

We post customer testimonials on our website which may contain personal information such as your name. We obtain your consent prior to posting the testimonial with your name. If you wish to update or delete your testimonial, you can contact us at privacy@TotaLand.com.

Links to other Websites

TotaLand's website may contain links to websites not affiliated with us. Your use of an external website or any informational content found on an external website is subject to and governed by the terms and conditions of such website. TotaLand does not endorse or make any representations or warranties concerning, and will not in any way be liable for any informational content, products, services, software, or other materials available on an external website, even if one or more pages of the external website are framed within a page of TotaLand's website. TotaLand is not responsible for the privacy practices of any external websites.

Widgets and Social Buttons

Our Website includes social media features, such as the ShareThis button, widgets, or interactive mini-programs (“features”) that run on our site. These features may collect your IP address, track which page you are visiting on our site, and set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Children

We encourage parents and guardians to be aware of and participate in their children's online activities. We adhere to the Children's Online Privacy Protection Act and do not knowingly collect, use, or disclosed personally-identifiable information from any child under the age of 13 in a manner that violates this law. If we discover that we have inadvertently collected such personally-identifiable information from a child under 13 years of age, we will promptly take reasonable measures to delete such information from our systems.

Notification of Changes

If we make any changes to our privacy policy, we will notify our members and users via email or by posting the changes on our website prior to the change becoming effective. We reserve the right to modify this privacy policy at any time, so please review it frequently. Any amended privacy policy will apply to personal information previously collected. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. To the extent TotaLand elects to receive the protections afforded under the Safe Harbor discussed below in more detail, we will not amend our privacy policy in a manner inconsistent with the Safe Harbor Principles. If you have any questions about this privacy statement or this website, contact privacy@TotaLand.com.

Disclosures and Transfers

We do not disclose personal information to third parties, except when one or more of the following conditions is true: we have the individual's permission to make the disclosure; the disclosure is permitted by law or mandatory under professional standards; the disclosure is reasonably related to the sale or other disposition of all or part of our business or assets; the personal information to be disclosed is publicly available; the party to whom the disclosure is made controls, is controlled by, or is under common control with TotaLand; the disclosure is reasonably necessary for the establishment or maintenance of legal claims; or the disclosure is to persons or entities for whom we are providing services, provided the disclosure is consistent with the purpose for which the personal information was obtained. We will comply with the Safe Harbor principles with respect to disclosures of sensitive information, including, when applicable, obtaining the explicit consent of the individual prior to disclosing sensitive information to a third party or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized by the individual.

Data Security, Integrity, and Access

We employ technical and organizational measures, including education and training of our personnel, designed to provide the personal information in our possession with reasonable protection from accidental loss or destruction, improper use, alteration, or disclosure. Personal information collected or displayed through a website is protected in transit by industry standard encryption processes. However, we cannot guarantee the security of personal information accessible on or transmitted via the internet. We process personal information in ways compatible with the purpose for which the personal information was collected or as otherwise authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use. If an individual becomes aware that personal information we maintain about that individual is inaccurate, or if an individual would like to update or review his or her personal information, the individual may contact us using the contact information below. As a security precaution, we may request that the individual provide identifying information such as name, address, birth date, and/or social security number. In some circumstances, we may charge a reasonable fee, where warranted, for access to personal information.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, refer to our contact information below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Updating Information

If you wish to access your information or to have your information deleted, updated, changed, or modified, you may do so by contacting us using the below information.

Contact Information

For further information, please contact us.

Email privacy@TotaLand.com

TotaLand Technologies
135 Regency Sq
Lafayette, LA 70508
Phone: (337) 231 5877
Fax: (337) 231 6911

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